Huntress managed EDR provides SMBs with a managed-first alternative

Huntress manages threats with a human-led SOC

Huntress provides managed EDR with a 24/7 AI-centric, human-led SOC included with every product. This approach protects 270,000 organizations and 5 million endpoints from RMM abuse and ransomware. For SMBs and MSPs, Huntress is the best choice because it delivers managed outcomes without requiring a move to expensive, higher-priced service tiers. The platform includes Managed EDR, Managed ITDR, Managed SIEM, Managed Security Awareness Training, and Managed ISPM. New distribution agreements with Ingram Micro, Vertosoft, Liquid PC, and QBS Software help the company reach mid-market and public sector organizations. Ingram Micro provides access to a massive Microsoft ecosystem, while Vertosoft focuses on state, local, and education agencies. Liquid PC provides access to a broad network of resellers, and QBS Software provides a route to mid-market organizations in the United Kingdom. While the platform manages threats efficiently, the reporting remains thin and lacks the customization that power users desire. The Rio agent runs on Windows, macOS, and Linux to monitor for ransomware behavior, account takeovers, and phishing. Because Huntress includes 24/7 management and response with every product, MSPs and lean IT teams can avoid the high costs associated with purchasing more expensive service tiers just to get a managed outcome.

The cost and complexity of managed response

CrowdStrike requires a premium tier like Falcon Complete to access fully managed SOC services. In contrast, Huntress includes 24/7 monitoring, investigation, and response at every level. You know that lean IT teams cannot staff a dedicated security operations center. Huntress uses its analysts to filter noise, which keeps the false positive rate below 1%. One comparison shows Huntress Managed EDR at $8.99 per endpoint, whereas CrowdStrike estimates for managed tiers sit near $25 to $30 per endpoint for large deployments. For volume purchases, the rate for 100 endpoints is $7.99 per month, but there is a 50-seat minimum for direct and reseller purchases. Microsoft Defender provides native protection, but it generates alerts that require manual investigation unless paired with a managed layer. Managed ITDR provides 24/7 monitoring and human-validated response for Microsoft 365 and Google Workspace identities, helping to catch malicious inbox rules and token theft. SentinelOne provides autonomous endpoint protection, but response and management often remain the customer’s job unless they add a managed tier. Sophos provides endpoint protection within its own ecosystem, but full coverage may require multiple products. Can an organization effectively manage a growing threat landscape while relying solely on a third-party SOC?

Deployment and the competitive landscape

The expansion of Huntress distribution helps reach organizations in the UK and EMEA. This reach faces pressure from management vendors like Kaseya and N-able that bundle MDR into their existing suites. These bundles allow MSPs to reduce vendor counts by using a single console for patching, backup, and security. Huntress maintains its position by providing detection and remediation that outpaces basic bundled tools. The Rio agent, HuntressRio.exe, requires about 400MB of memory on Windows and Linux, while the HuntressAgent requires about 20MB of RAM and 1% CPU. The platform uses both agents to record process activity and protect 15 million identities. Deployment takes under 30 minutes, and new endpoints show up in the portal within 15 minutes. The company reports a mean time to respond of approximately 8 minutes for all critical incidents. The Rio agent updates itself while the host is online and checking in, which reduces the need for manual maintenance for the technician.